Good Dog Walking Company :: NYC Dog Sitting :: NYC Dog Day Care :: Cat sitting

POLICIES

Good Dog Walking services are available all year round however on the following Holidays an additional fee - after hour’s fee - is incurred:

Easter	Veteran's Day
Columbus Day	President's Day
Martin Luther King's Day	Thanksgiving (Thurs-Fri)
Memorial Day	Chanukah
Independence Day	Christmas Eve/Day
Labor Day	New Year's Eve/Day

Reservations

The recommended time for placing a reservation is one -1- week in advance. In order for Good Dog Walking Company to guarantee care for your pet we need an advanced notice in the event your usual dog walker is over booked or we are filled due to seasonal scheduling. To make a reservation, you can contact us via phone at 347.471.1089, email, or through your online account.

If you are a new client please take into account that an initial 'meet and greet', online setup, and key exchange must occur prior to the start of any services. It is best to call us as soon as possible when starting this process for the first time. Though we at Good Dog pride ourselves in being efficient and easy for all, often the set up process takes several days to incorporate into a walker's route.

Cancellation Policy

Cancellation Notification is recommended to be made at least 24 hours prior to service. Notification after 10am the day of service will still accrue a full charge for services. Furthermore, if we arrive at your home for dog walking and your dog is not available or if we are unable to gain access to your apartment during a scheduled dog walk, you will be fully charged for dog walking services. Periodically a doorman refuses access to our dog walkers due to apartment access errors that are at no fault of ours. Other times a client forgets to cancel and leaves with their dog. Regardless our dog walkers come prepared and travel through any weather, we feel their time should be respected and in so doing charge such services in full.

Payment

Payment is due as services are rendered. Regular clients are billed biweekly for accrued services and payment is due the Friday after. Certain services require partial or full payment in advance. We accept credit cards, cash and checks. Regardless of service, a card is expected to be placed on file with Good Dog. Payment via Credit Card can be made online at www.gooddogwalking.com.

Payment via Checks should be made payable to "Good Dog." Checks can be mailed or left with your dog walker. Mail can be sent to us at "Good Dog Walking Company; 692 Hart Street, Suite 2; Brooklyn, NY 11221"

Payment via Cash may be left in home in an Envelope written out to 'Good Dog' for your dog walker to pickup.

Please be advised, Good Dog Walking reserves the right to terminate services or suspend memberships if overdue balances persist for over a period of time or exceeds $150.00.

Entrance Access/Walk Time

Our dog walking times include the time entering and leaving your building. Please make sure we have written permission to access your apartment if you live in a doorman entry complex. Non-doorman residents are required to hand two -2- sets of keys for building and apartment entrance to Good Dog Walking.

Dogs' Behavior and Health Care

Good Dog Walking Company requires that all dogs remain current with the following vaccinations: rabies, distemper, parvo, and bordatella. Dogs that are not spayed or neutered will be unable to participate in group services. Good Dog Walking Company reserves the right to refuse any services or use of its facilities for dogs who, in its sole determination, are unhealthy, act aggressively, are undisciplined, evidence inappropriate behavior or who may otherwise be a danger to themselves or other animals or users. Good Dog Walking Company does not take any responsibility for any damage that may occur to your dog’s leash, collar or harness while in our care. Furthermore, Good Dog Walking Company will not be held liable for any illness or ailment which a dog may incur while in the presence of other dogs at the facility or in Good Dog’s care for any reason, or otherwise. You must undertake full responsibility for your dog and his or her actions. As our client, you agree to assume the risks and hazards that might be expected to arise from such use of our services and your dog's interaction with other animals. Good Dog Walking Company shall not be responsible, monetarily or otherwise, for injuries to your dog that may arise in the course of play which may be caused by the presence or actions of other dogs. Client hereby agrees to indemnify, save hold harmless and defend Good Dog Walking Company and our employees resulting from any costs, damages, claims or expenses (including veterinarian's fees), that may result from an injury or illness to your dog, or to another dog, if caused by your dog.

Emergency Care

In the event that something should happen to your dog that requires medical attention, we will do everything possible to obtain the right treatment for your dog in a timely manner. In the event that we are unable to reach you in a timely manner for whatever reason, we reserve the right to make medical decisions on your behalf for the care of your dog. You will be responsible for any veterinarian bills that result from getting your dog the medical attention that he or she needs.

Acknowledgement and Waiver

By utilizing our services you consent that you have read our policies page in its entirety, agree and understand all of its contents completely, and acknowledge that Good Dog Walking Company has limited liability regarding certain occurrences and incidents that may occur regarding your dog. While we take every precaution possible to ensure that all of the dogs in our care are healthy and safe, the client must recognize that incidents will happen whenever dogs socialize together and that we take no responsibility regarding these incidents. Good Dog Walking Company is not liable for injuries or illnesses that any animal may incur while in our care.